In this article, we'll address some of the frequently asked-questions about social media.
OTHER FAQ ARTICLES
How many posts are created each month in a calendar?
That depends on your social media package.
Can I use my personal profile to promote my business' page?
Yes! We love when clients want to help boost their social media campaigns! If you would like to engage with your business' Facebook page using your own profile, you can do the following:
- Like your business’ Facebook page
- Like posts that are shared to the page
- Share relevant posts to your personal page, so your friend base can see posts from your company
How will social media posts help boost engagement?
Your posts will be tailored to your audience, and will be relevant to your business. Unlike other businesses who only share third-party information for the sake of generating content on their Facebook pages, we give your followers valuable information, updates, promotions, and news about your business.
The posts are designed to connect with current followers, while establishing visibility among a larger network.
Is my content reviewed for spelling & grammatical errors?
Yes! We put all social media content through a content quality assurance process.
What if I want to run a contest on social media?
Check out our social media package page for more about this.
What if the we need social media content posted in the middle of our cycle?
Check out our social media package page for more about this.
What is the ideal content created for social media?
For a social media campaign to be successful, it must—first and foremost—be genuine. Users are more likely to engage with social media and take an action if they value and believe what you are sharing.
To do this, we must share genuine and unique content that relates to your business without constantly selling a product or service. This can include company/employee images, important business milestones, holidays, etc.
You will see a variety of posts on your profiles, each one tailored to the specific social network where it is posted. Your postings will include elements to produce engagement, such as photos, videos, mentions, hashtags, articles, contests, and quotes.What if there needs to be changes in the social media posts?
If you do have edits later after the content has been published, you'll need to contact us about any changes that you'd like to make.
What time will my social media postings go out each day?
Your posting time will be optimized using data to identify when your followers are most likely to see your post.
What will happen if our business moves locations?
You will need to alert your sales representative immediately. We'll take it from there.
Will 5 Fold be able to view my personal information?
Absolutely not. 5 Fold will only have access to your business pages on social media. None of your personal profiles will be accessed.
Will 5 Fold design new header and profile images for my social media accounts?
Yes! We will design custom headers and profile images that are sized correctly to your specific social profiles. Having these professional headers and profile images make your brand more identifiable, and showcase your business in the best possible way.
As social media design specifications change and update, our team will update your images to fit the updated guidelines. To learn more about when we do updates, read more about our social media packages.
Will you respond to comments and tweets to my accounts?
Read more about our social media packages.
Who will have access to my social media accounts?
Your Social Media Manager will have direct access to your social media accounts.
However in the "page roles" panel of your Facebook Business page you will see that the "5 Fold Marketing" agency has access. This is to protect the personal accounts of our employees.
As a business owner, what can I do to make my social media campaigns successful?
To help with your brand's social media, we suggest the business owners focus on two main strategies:
- Set specific KPI’s (Key Performance Indicators) for your business, so we can ensure our social media efforts align with your goals.
- Provide our team with original images and content frequently, so we are able to generate unique content specific to your company.