THE PURPOSE OF CALL TRACKING

Someone called your business about your services or products. That's great! But, how would you know if that call came as a result of our marketing campaign, or if it was just random happenstance? With call tracking numbers, we can properly identify where calls are coming from and what the customer was looking at prior to the call.

This data helps us build a smarter marketing campaign, and it tells us what your customers are looking for prior to making the decision to call your business.

ACCESSING YOUR DASHBOARD

Through our platform, we provide you with access to a dashboard that contains call tracking information and data. The dashboard generates a status report and contains a call log so that you can review the calls.

SIGN IN TO YOUR DASHBOARD

(Not sure what your username and password are? Call your 5 Fold sales representative)
From this access point, you can set their own notification settings, selecting to receive call tracking notifications at one of the following frequencies, either through email or SMS text:

  • Daily
  • Weekly
  • Monthly

HAVE FURTHER QUESTIONS?

If you have further questions about call tracking or our dashboard, give us a call or check out the dashboard help docs.