HOW ARE REVIEWS TRACKED?

We use a review-tracking website to monitor all of the reviews your business receives across a diverse group of review sites and social media platforms. The software notifies us when a review has been posted about your business on any of the review sites that we monitor.

WHAT REVIEW & LOCAL LISTINGS SITES ARE MONITORED?

First, we should note that there's three major sites that we work with and monitor:

  • Facebook
  • Google
  • Yelp
Here's the complete directory of local listings and review sites we monitor:




WHAT REVIEW / LOCAL LISTINGS SITES DO WE ACTIVELY RESOND TO REVIEWS ON?

We monitor reviews on these sites, but we don't respond to reviews on all of them. In fact, we can only respond to reviews on sites that we have access to, which for most clients is Google, Facebook, and Yelp.